ugN Gaming

TECHNICAL BOARDS => Technical Support => Topic started by: Azbec on February 10, 2013, 11:34:39 PM

Title: Stream Related Experiment.
Post by: Azbec on February 10, 2013, 11:34:39 PM
I've been getting horrendous lag while watching Krisis' stream when he is playing cod with no apprent reason as to why.
Connection speed is all fine and bandwidth isnt an issue.
The lag NEVER occurs on streams with lots of viewers, only his.
I would like people (when they have a chance) to watch Krisis streaming cod (be it during a pcw/pub play or esl match) and post here what experience they get.
I have reasons to believe that certain internet service providers give a better connection to twitch than others so if you could post your results like this:
Internet service provider: e.g. BT
Stream quality: e.g. Perfect, no lag atall.

If anyone who knows how could also do a tracert to twitch.tv and post the results here, that would be handy.
(If you don't know how but want to anyway find the windows 'command prompt' and type 'tracert twitch.tv' then press enter. Leave it to do its thing then copy the results.) If that seems too complicated then don't bother.
Any advice would also be appreciated.

So, here are my results:
ISP: BT - 16Mbps Down, 1Mbps Up
Stream Quality: Extremely laggy during BO2 gameplay except when in pre game lobbies. No lag as of yet during other games. Unsure if lag only occurs during evenings.

Tracert to twitch.tv (at 23:36 GMT 10/02/2013):
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Alex Quan>tracert twitch.tv

Tracing route to twitch.tv [199.9.250.76]
over a maximum of 30 hops:

  1     1 ms     *       <1 ms  BThomehub.home [192.168.1.254]
  2     8 ms     *        8 ms  217.32.147.10
  3    10 ms     *       10 ms  217.32.147.62
  4    12 ms     *       12 ms  213.120.156.74
  5    12 ms     *       12 ms  217.41.168.221
  6    14 ms     *       13 ms  217.41.168.109
  7    12 ms     *       12 ms  acc2-10GigE-0-2-0-7.l-far.21cn-ipp.bt.net [109.1
59.249.231]
  8    19 ms     *       16 ms  core-te0-7-0-6.faraday.ukcore.bt.net [109.159.24
9.147]
  9    12 ms     *       12 ms  host213-121-193-109.ukcore.bt.net [213.121.193.1
09]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.


As you can see here, BT is probably giving me a shitty connection to twitch. If anyone else has BT and could run this too (run it even if you arent with BT - I want a decent spread of results) it might give me something to shout at them about.
Title: Re: Stream Related Experiment.
Post by: JoeB361 on February 11, 2013, 03:00:39 PM
I have no idea what most that means :P
Although I was watching some of last night, which was incredibly laggy for me too. Previous streams have been fine though, was only last night that was laggy for me
Title: Re: Stream Related Experiment.
Post by: Azbec on February 11, 2013, 03:29:51 PM
Good to know I'm not the only one.
Joe; if you have some time, would you mind going to www.speedtest.net to test your connection? Please post the results here along with who your internet service provider is.
 :)
Title: Re: Stream Related Experiment.
Post by: KrisiS on February 11, 2013, 04:25:41 PM
The strangest thing is that it works 100% for me with no lag via the twitch website.
Title: Re: Stream Related Experiment.
Post by: JoeB361 on February 11, 2013, 05:00:45 PM
(http://www.speedtest.net/result/2501747912.png)
BT, on a wired connection
Title: Re: Stream Related Experiment.
Post by: KrisiS on February 11, 2013, 05:07:39 PM
Am I allowed to post mine?

(http://www.speedtest.net/result/2501761418.png) (http://www.speedtest.net)


Have you guys tried using the 'beta page' for twitch during broadcasts? I should be at the center of the top of each page
Title: Re: Stream Related Experiment.
Post by: Azbec on February 11, 2013, 05:36:14 PM
If you wouldn't mind streaming some pub games or something later tonight Krisis so I can experiment.
From what I've gathered so far is that BT & Twitch probably don't serve eachother very well; and that probably isn't helped with how busy Twitch's servers get at around 6pm GMT+ as all the shows and things start on the major channels.
As for them saying they don't throttle smaller channels, I call BS on that.
Title: Re: Stream Related Experiment.
Post by: JoeB361 on February 11, 2013, 07:32:34 PM
Am I allowed to post mine?

(http://www.speedtest.net/result/2501761418.png) (http://www.speedtest.net)



I have 3x better ping than you, maybe you should upgrade your internet ;)
Title: Re: Stream Related Experiment.
Post by: KrisiS on February 11, 2013, 10:01:40 PM
Lool, I most certainly should :)
Title: Re: Stream Related Experiment.
Post by: Azbec on February 11, 2013, 10:04:31 PM
Seeing as Jo is having problems too I am going to send a slightly strongly worded email to twitch about this issue.
If anyone has any info they might like to add please contact me on ts or in steam.
Title: Re: Stream Related Experiment.
Post by: KriS on February 13, 2013, 02:24:19 AM
can i post mine (http://www.speedtest.net/result/2505022323.png)

lol thats my BT
Title: Re: Stream Related Experiment.
Post by: KriS on February 13, 2013, 02:29:49 AM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

D:\Windows\system32>tracert twitch.tv

Tracing route to twitch.tv [199.9.250.76]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     6 ms     5 ms     5 ms  217.32.142.0
  3     6 ms     7 ms     6 ms  217.32.142.46
  4     6 ms     6 ms     5 ms  213.120.163.70
  5     6 ms     6 ms     6 ms  31.55.165.241
  6     6 ms     6 ms     6 ms  31.55.165.109
  7     6 ms     6 ms     6 ms  acc2-10GigE-9-2-0.mr.21cn-ipp.bt.net [109.159.25
0.228]
  8    21 ms    23 ms    23 ms  core2-te0-4-0-0.ealing.ukcore.bt.net [109.159.25
0.131]
  9    14 ms    14 ms    14 ms  peer1-xe9-1-0.telehouse.ukcore.bt.net [109.159.2
54.108]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 
theres the trace thing
Title: Re: Stream Related Experiment.
Post by: CamKrist on May 27, 2013, 03:11:01 PM
Similar subject was being discussed at yahoo answers last week. I can post the link if needed.